Privacy policy

1. Introduction

  • Lucy's Creations ("we," "our," or "us," referring to the sole trader) is committed to protecting the privacy of our users ("you").

  • This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, http://www.lucyscreations.co.uk/, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

  • Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

CategoryExamples of Data CollectedPurpose/UsagePersonal DataName, email address, postal address, phone number.To process orders, manage communication regarding your order, and send newsletters (if you have opted-in).Derivative DataIP address, browser type, operating system, access times, and the pages you have viewed.For internal analytics, improving Site functionality, and security, primarily collected via Squarespace.Financial DataCredit card details (processed by a third-party processor like Squarespace).To process transactions and fulfill orders. We do not store full credit card numbers.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Process transactions and send related information (e.g., order confirmation and delivery updates).

  • Facilitate the manufacturing and shipping of your ordered products through our fulfillment partner, Printful.

  • Send you a newsletter or promotional emails (if you have opted-in).

  • Improve the design, functionality, and content of our Site.

  • Monitor and analyze usage and trends to improve your experience with the Site.

4. Disclosure of Your Information

We may share your information with third parties in certain situations:

  • Service Providers (Fulfillment): We share necessary information (like name and shipping address) with our print-on-demand fulfillment partner, Printful, to produce and ship your sticker orders.

  • Service Providers (E-commerce and Payments): Your information is processed by Squarespace, which handles our website hosting, analytics, and payment processing.

  • Legal Compliance: We may disclose your information as required by law, such as to comply with a subpoena or similar legal process.

  • Business Transfers: If we merge with or are acquired by another company, your information may be transferred to the new entity.

5. Tracking Technologies (Cookies)

We use tracking technologies, primarily provided by Squarespace, to help customize the Site and improve your experience.

  • Cookies: A "cookie" is a string of information that assigns you a unique identifier. We may use both session (expires when you close your browser) and persistent (stays on your device) cookies.

  • Your Control: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Security of Your Information

We use administrative, technical, and physical security measures, largely managed by our e-commerce platform Squarespace, to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmissi1on can be guaranteed against any interception or other type of misuse.23

7. Policy for Children

We do not knowingly solicit information from or market to children under th6e age 7of 13. If you become aware of any data we have collected from children under age 13, please contact us using the information provided below.

8. Updates to This Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated**" date of this Privacy Policy to [December 15, 2025]**. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

  • uk.lucyscreations@gmail.com